Who We Are

MeterHero is the best way to track and share water and energy data. Use it at work, at school, or in the home to measure the difference your sustainability efforts are making. Simply sign in and start tracking your meters.

Our Philosophy

We believe in solving problems.  The challenges we face balancing growth and sustainability require innovative and imaginative solutions. 

It is our belief that water and energy sustainability is a community challenge, not simply a personal challenge.  Until now, the expectation of policymakers has been that you will conserve as an individual act – e.g., taking shorter showers, turning out the lights, fixing a leak, watering your grass less frequently.  Nearly all of the tips and suggestions that you will read on conservation or utility websites are of this sort.

But sustainability is not simply an individual problem.  It’s a community problem. When we run out of water, if our wells get polluted, or our reservoir runs dry, we suffer collectively.  So why not change the way we solve the problem? Why not solve the problem as a community rather than individually?

 

Headquarters

247 W. Freshwater Way
Milwaukee WI, 53204

Corporate Responsibility

Comments from MeterHero:

"The very purpose of MeterHero is to help individuals and businesses conserve water. We help businesses in particular understand the value of conservation and provide them with a mechanism for engaging their customers around a shared commitment to water conservation."

MeterHero has a mission statement (or other documented commitment to stakeholders, customers, employees and/or the public) that highlights their commitment to corporate and social responsibility, philanthropy, ethics, integrity and/or values.  

MeterHero focuses all company efforts on empowering others to conserve water. Employees share a passion for water conservation with others. Together we cultivate meaningful, trusting, constructive, and lasting relationships with all who might help achieve the MeterHero vision.

They are committed to:

  • The improvement of the social needs outside of the company
  • Triple bottom line
  • Care and development of employees
  • Fiscal responsibility
  • Human Rights
  • Values, ethics, integrity
  • Inclusion and diversity
  • Green practices

MeterHero's commitment applies to all operations and locations and measures the achievement toward the goals of their mission in the following ways:

  • Quantifiable goals are documents and goals are described
  • Activities that describe how goals, are achieved are documented
  • Employees are trained on goals, activities and measuring results
  • Year over year results are measured and published
  • Third party validation(s) are utilized to measure results

MeterHero's products and services:

  • Contribute to improving health
  • Contribute to improving community efforts (literacy, arts, charitable organizations)
  • Rebuild our local communities
  • Contribute to improving social and economic inequality

How is the commitment and fulfillment of the mission, values or ethics statement and it's execution is monitored?

  • These responsibilities are part of a person's (or a number of people's) responsibility/job description

MeterHero provides, at a minimum, a living wage for 100% of their employees.

An Employee Handbook is available for review by all employees.

MeterHero offers an informal program and process for employees to offer suggestions and innovations that offers both review and recognition.

Employees have been surveyed regarding their satisfaction and engagement within the last 12 months.

Full-time employees are encouraged to volunteer and participate in community service outside of their scheduled work hours.

MeterHero monitors customer satisfaction in the following ways:

  • A written methodology to survey customers
  • Customers are surveyed quarterly for their level of satisfaction and input
  • Current results are measured against previous results with the goal of improvement
  • Current results are shared with employee population
  • Processes and operations are adjusted based on customer feedback from surveys

Customers are encourage to ask questions, give feedback or complain and comments and questions are published for public review.

MeterHero

Number of Employees
1-25
Location Types
Urban (Downtown/high rise)
Work from home / virtual workplace
Business Founded
2014
Industry
Technology/Software
Products

software